ph79 Casino – Privacy Policy

1. Introduction

ph79 Casino ("ph79", "we", "us", or "our") operates the online gaming platform at ph79.org and is committed to protecting the personal information of its players, registered users, and site visitors ("you" or "the Data Subject"). This Privacy Policy ("Policy") describes ph79's data practices in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and other applicable Philippine privacy and data protection laws.

This Policy applies to all personal information collected through the ph79 website at ph79.org, the account registration and login processes, payment and transaction processing, customer support interactions, marketing communications, and any other service ph79 provides to players in the Philippines.

By registering an account on ph79 or by continuing to use the ph79 platform, you consent to the collection, use, storage, and disclosure of your personal information as described in this Policy. If you do not agree to the terms of this Policy, please do not access or use the ph79 platform.

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2. Information We Collect

2.1 Information You Provide Directly

When you register an account on ph79, update your profile, contact customer support, or use ph79 services, you may provide the following personal information:

• Identity Information: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., SSS, TIN, passport, driver's license, UMID, PhilSys ID).
• Contact Information: Philippine mobile number, email address, and residential address (barangay, city/municipality, province, postal code).
• Account Credentials: Username and encrypted password. ph79 does not store passwords in plain text.
• Financial Information: GCash mobile number, Maya account details, bank account information (BPI, BDO, Metrobank), and transaction history on ph79. ph79 does not store full payment card numbers.
• KYC Documentation: Copies of government-issued identification documents and proof of address submitted during Know Your Customer (KYC) verification.
• Communications: Records of your correspondence with ph79 customer support, including live chat transcripts and email exchanges.

2.2 Information Collected Automatically

When you access ph79.org, our systems automatically collect certain technical and usage information, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, and device identifiers.
• Connection Information: IP address, internet service provider (Globe, Smart, DITO, PLDT, etc.), approximate geographic location (derived from IP address), and connection type (mobile data or Wi-Fi).
• Usage Data: Pages visited on ph79.org, time spent on each page, links clicked, games played, wagers placed, features used, and session duration and timestamps.
• Cookie and Tracking Data: Information collected through cookies, pixel tags, and similar tracking technologies. See Section 6 for details.

2.3 Information from Third Parties

ph79 may receive personal information about you from third-party sources, including:

• Payment providers such as GCash (G-Xchange, Inc.) and Maya Philippines for the purpose of verifying and processing transactions.
• Identity verification and KYC service providers engaged to assist with age and identity confirmation.
• Fraud prevention and anti-money laundering screening services.
• PAGCOR or other regulatory authorities, where required by law or regulation.

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3. How We Use Your Information

ph79 uses the personal information it collects for the following purposes:

• Account Management: To create, verify, maintain, and secure your ph79 player account, including processing your registration, authenticating your logins, and managing your account settings.
• Service Delivery: To provide you with access to ph79 gaming services including slots, live casino, sports betting, e-Sabong, Bingo, and Super Keno, and to process your bets and calculate your winnings.
• Payment Processing: To process deposits from and withdrawals to your GCash, Maya, BPI, BDO, Metrobank, or other registered payment methods, and to maintain accurate financial records of all transactions on your ph79 account.
• Identity Verification (KYC): To verify your identity, age (21+), and nationality in compliance with PAGCOR requirements and Philippine anti-money laundering laws.
• Regulatory Compliance: To comply with PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and any other applicable Philippine laws and regulations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the ph79 platform.
• Customer Support: To respond to your inquiries, resolve disputes, process complaints, and provide assistance with account-related issues.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have consented or where ph79 has a legitimate interest. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, measure game performance, identify technical issues, and improve the ph79 user experience for all Filipino players.
• Responsible Gaming: To monitor gaming behavior, flag potentially problematic patterns, enforce player-requested limits, and fulfill ph79's obligations under its responsible gaming framework.

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4. Legal Basis for Processing

ph79 processes your personal information on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform the contract between you and ph79, including account management, payment processing, and game service delivery.
• Legal Obligation: Processing required to comply with ph79's obligations under PAGCOR regulations, the AMLA, the DPA, and other applicable Philippine laws.
• Legitimate Interests: Processing for fraud prevention, security monitoring, platform analytics, and direct marketing to existing players, where such interests are not overridden by your privacy rights.
• Consent: Processing for optional purposes such as certain marketing communications, where ph79 has obtained your explicit consent and which you may withdraw at any time.

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5. Sharing Your Personal Information

ph79 does not sell your personal information to third parties. ph79 may share your information with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Service Providers: GCash (G-Xchange, Inc.), Maya Philippines, BancNet, and bank partners (BPI, BDO, Metrobank) for the purpose of processing deposits and withdrawals.
• Game Technology Providers: Licensed game providers (such as Pragmatic Play, PG Soft, Jili, and others) receive session data necessary to operate their games on ph79. These providers are subject to their own data protection obligations.
• KYC and Verification Services: Third-party identity verification providers engaged to conduct age and identity checks in compliance with PAGCOR and AMLA requirements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, and courts, where ph79 is required by law or regulation to disclose information.
• Professional Advisers: Lawyers, accountants, and auditors engaged by ph79, subject to confidentiality obligations.
• Fraud Prevention Services: Providers of fraud detection, chargeback management, and responsible gaming screening services.

All third parties with whom ph79 shares personal data are required to process that data only for the specified purpose and in compliance with applicable Philippine data privacy laws.

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6. Cookies and Tracking Technologies

ph79.org uses cookies and similar tracking technologies to operate the platform, personalize your experience, and analyze site usage. The types of cookies ph79 uses include:

• Essential Cookies: Necessary for core platform functions including session authentication, login state management, and security features. These cannot be disabled without affecting core functionality.
• Functional Cookies: Remember your preferences such as language settings, game lobby layout, and previously selected payment methods.
• Analytics Cookies: Collect aggregated, anonymized data about how players use ph79.org to help improve platform performance and user experience.
• Security Cookies: Assist in detecting fraudulent activity, bot traffic, and unauthorized access attempts on the ph79 platform.

You may manage cookie settings through your browser's privacy controls. Disabling essential cookies will impair your ability to use the ph79 platform, including logging in to your account.

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7. Data Retention

ph79 retains your personal information for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, as required under the Anti-Money Laundering Act.
• KYC documentation is retained for the duration of your account and for a minimum of five (5) years after account closure.
• Customer support correspondence is retained for three (3) years from the date of the interaction.
• Marketing consent records are retained for the duration of your registration plus three (3) years, to demonstrate compliance with consent requirements.

Where retention is no longer required by law or legitimate business purpose, ph79 will securely delete or anonymize your personal information.

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8. Data Security

ph79 implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and ph79 servers.
• Encrypted storage of passwords and sensitive financial data at rest.
• Role-based access controls limiting ph79 staff access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing of the ph79 platform.
• Multi-factor authentication options available to players to secure their accounts.

While ph79 takes reasonable steps to protect your information, no internet transmission or electronic storage is completely secure. In the event of a personal data breach affecting your rights and freedoms, ph79 will notify the National Privacy Commission (NPC) and affected players as required by the Data Privacy Act of 2012.

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9. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal information held by ph79:

To exercise any of these rights, contact ph79's Data Protection Officer at [email protected]. ph79 will respond to verifiable requests within thirty (30) days. ph79 may require identity verification before processing a data rights request.

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10. Children's Privacy and Age Restriction

ph79 is strictly intended for adults aged twenty-one (21) years and above. ph79 does not knowingly collect personal information from any person under 21 years of age. If ph79 becomes aware that a registered account belongs to a person under 21, that account will be immediately closed, all balances forfeited, and all associated personal data deleted except where retention is required by law.

If you are a parent or guardian and believe that a minor has provided personal information to ph79 or has accessed ph79 services, please contact ph79 immediately at [email protected].

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11. Third-Party Links

ph79.org may contain references to third-party payment providers (GCash, Maya) and game providers. These parties operate their own websites and privacy policies independent of ph79. ph79 is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you access in connection with using ph79.

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12. Changes to This Privacy Policy

ph79 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. Material changes will be communicated to registered players via email or platform notification at least seven (7) days before they take effect. The "Last updated" date at the top of this Policy reflects the most recent revision. Your continued use of ph79 after the effective date of any change constitutes your acceptance of the revised Policy.

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13. Contact and Complaints

For questions, concerns, or requests related to this Privacy Policy or ph79's data processing practices, please contact:

• Data Protection Officer, ph79
• Email: [email protected]
• Response time: Within 30 calendar days for formal data rights requests

If you are not satisfied with ph79's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC's complaint process is available on the NPC's official website.